All of our products are warranted against defects in materials and craftsmanship. Normal wear and tear is not warranted, including bending as a result of hard crashes. You will need to contact your local dealer with any warranty claims and they will work with their distributor to resolve the issue.
Our team of professional athletes and test riders have vigorously tested every product that we put the MSR name on. Once produced, MSR products go through a series of quality control checks and tests before they ever hit the dealership or consumer’s hands. MSR is second to none in quality and attention to detail.
If you require to make an exchange due to a manufacturing defect, please fill out the form below. Once we receive your form a member of our customer service team will contact you with more instructions.
Warranty Claim Form
Only use this form if there is damage or defects to the product caused by the manufacturer.